Technical Support

Concerning Galaxy Team and Operator Cards

Team and Operator cards are no longer in production. If you need team cards you can contact VVS, Inc. or try Sewa-Darts Tools of the Trade Forum and StarTech Journal. You will need to become a member of the last two sites, signup is free!

The people that often visit these sites may know where you can get the parts you need.

Communications Quick Reference Card

It's finally here that little pink, laminated reference sheet you've seen, download it with the link above. You can also go to the downloads section and find quickreference.pdf. (It's about 48KB)

HotButton™ Instructions

file size: 1MB If you want to learn the who, what, when, where, why, & how of the HotButton, this is the document for you. To read the hotbutton.pdf file you will need Adobe Acrobat Reader®.

Fix for DMW Template Issue

  1. Open up Windows Explorer or My Computer
  2. Go to the drive where DartMan is installed. The default is C:\
  3. Go to the Winstat directory. The default is C:\program files\dartman\winstat
  4. Right Click on the file Templates.mdb, select properties.
  5. Uncheck the Read-only box.
  6. Click Apply, then OK.

Notice: Home Electronic Dart Boards

Arachnid, Inc. no longer manufactures the home electronic dart boards. Those games are manufactured by DMI Sports. If you are seeking support for a home electronic dart board please try www.dmisports.com. You can also call 1-800-423-3220.

Need to find Arachnid, Inc?

arachnid map Click the map to get directions via mapquest.com. There is a form below the map that allows you to type in your location and get directions from you to us.

Adode Acrobat Reader®

To view the technical bulletins and other files you will need to get Adobe's Acrobat Reader, which is available by clicking on the button below.

Game Sizes

These are dimensions for boxed and unboxed dart machines. This also has information on container sizes.

Upgrading the office computer

If you are planning on upgrading the computer in your office and want to continue to use your team card reader you need to read this document: upgrade.pdf



For Tech Support inquiries email Tech Support.

For inquiries about parts email the parts department.